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This Concept Map, created with IHMC CmapTools, has information related to: SSM overview, 2. model building may involve multiple models, power to decide on 4. action, worldviews help in 2. model building, PQR formula means Do P by Q to achieve R, 4. action i.e. selecting/ implementing one of multiple models, criteria to mo- nitor transforma- tion process, 2. model building starts with 1. root definition, problematical situation can be im- proved by 3. debating, 1. root definition is enriched by 2. CATWOE mnemonic, a model is com- posed of monitoring and control activities, social analysis determines cultural feasibility, transfor- mation affects customers, 2. CATWOE mnemonic stands for worldview, problematical situation differs from problem, analysis of issue owners identifies worldviews, 1. exploration by rich picture, problem implies solution, clusters related to output, ???? of problematical situation, cultural feasibility involves roles