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Be in close contact with the programmers which helps find the important bugs fast, Testers that are good will never be the gate keeper, Testers that are good will Understand their role as a tester, Testers that are good will Question everything about the software, Testers that are good will Be in close contact with the programmers, Testers provides a Road Map or Mission, Lessons Learned in Software Testing defines the role of Testers, Road Map or Mission for clients