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Trawling for Requirements, Trawling for Requirements process 4. Learn desires and aspirations of adjacent systems, 3. Create a model of current work why? So you ask the right questions, 3. Create a model of current work how? In first-level breakdown diagrams <<add pic>>, Trawling for Requirements goal Find all requirements; miss none, Trawling for Requirements summary "The techniques we have presented here are tools to help you do something very difficult - to extract precise infomation from the brain of another human. And this is the crux of it - you have to do this work, there is no tool yet invented that can do it for you." [rob99, p. 103], User, Customer and Client determine Feasibility of RA's ideas about work and product, Requirements (RA) must Observe and learn the work, Video use to Record users and developers in workshops and brainstorms Record interviews and on-site observations Record users at work Record a business event, Requirements (RA) must Record results and models in the requirements specification, Techniques Interview Users