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2004DavenportVeyCollaborativeStrategies, Investigation how phone survey of 21 managers of Info/Techn in large companies, Findings inclulded technology not well integrated, {Davenport, 2004 #18} did Investigation, Investigation found Findings, Investigation how Web Survey 500 US based IT users, Findings inclulded large time committment, Findings inclulded Lack of support, {Davenport, 2004 #18} start with assumption that PDA and KM tools may need fine tuning, {Davenport, 2004 #18} start with assumption that Information Load has increased, Investigation what Do you have Personal Info and KM Productivity Issues?