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2002ArtScienceKnowWorker, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell researched What 41 companies are doing to affect knowledge work p3, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell identified 2 dominant approaches to knowledge management p5, hypotheses include knowledge workers should be segmented, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell did not make conclusions, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell references Peter Drucked 1959, Peter Drucked 1959 references Italian Futurists, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell made hypotheses, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell imp;ied Much more work to do., hypotheses include how solultions implemented is important, The Mysterious Art and Science of Knowledge-Worker Performance FALL 2002 VOL.44 NO.1 REPRINT NUMBER 4412 Thomas H. Davenport, Robert J. Thomas & Susan Cantrell identified 5 issues affecting knowledge management-3