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2005CantrellDavenportTopKnowTechEnviron, Fluid, customized information enmvironments-they exploit effectively means Good 'surf 'or scanners (includes web), Tips for Improving Info Environments provide/encourage Encouorage Info Exporation, Tips for Improving Info Environments provide/encourage information coaches (managers), Fluid, customized information enmvironments-they exploit effectively do not adapt Their Need to Technology, Fluid, customized information enmvironments-they exploit effectively adapt Technologies to their Needs, Tips for Improving Info Environments provide/encourage Training on personal info management, Fluid, customized information enmvironments-they exploit effectively do not rely on Highly Structured Technical Solutions, Fluid, customized information enmvironments-they exploit effectively rely much on Memory