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The Concept Map you are trying to access has information related to:
KeyKMTechnologies, Value added by Knowledge worker, Value comes with context, key technologies for KM need to be evaluated by type of interaction supported, multimedia technologies useful to capture tacit knowledge as narrative, professional + passion, key technologies for KM cannot replace Knowledge worker, key technologies for KM need to be evaluated by time available, Value comes with interpretation, key technologies for KM include lotus-communication software, key technologies for KM for KM are predominately unstructured, key technologies for KM need to be evaluated by roles