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The Concept Map you are trying to access has information related to:
Van Tiem2000, individual reactions to 'change' change, impact 5 collaboration, collaboration 5 refinement, Cause Analysis 3 Intervention Selection Design, HPT Model 1 Performance Analysis, Intervention Implementation &Change involves Process Consulting, implementation 4 impact, Intervention Implementation &Change involves Communication, change 1 information, Change Manager facilitates Intervention Implementation &Change