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This Concept Map, created with IHMC CmapTools, has information related to: Chalil,Duerr,Patel D, Zimney, Staff Development ???? Staff Inservices, staff issues Agenda Patient scheduling issues, Directional Strategies ???? Mission statement, Important Planning Strategies ???? Gap Analysis, Educational Planning ???? Continuing Education, Productivity Agenda Patient scheduling issues, Important Planning Resources ???? APTA, Marketing Strategies Agenda Patient feedback review, Patient satisfaction surveys ???? Chart Reviews, Important Planning Strategies ???? Directional Strategies, Important Planning Strategies ???? SWOT Analysis, Patient satisfaction surveys ???? ????, Gap Analysis Allows Performance Assessment, The organization's vision quest. Includes Retraction, Yearly ???? Budget planning, Monthly ???? Patient satisfaction surveys, SWOT Analysis ???? Internal environment scanning (Strengths & Weaknesses), Carolyn Duerr Planning Strategies Yearly, staff issues Agenda Paper work & Billing issues, Monthly Meetings ???? Specialty Service areas -Pediatrics - Women's Health