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This Concept Map, created with IHMC CmapTools, has information related to: Group 2 (Module 5)- Berdin,Gulati, Lumpkin, Schwab, Joint Commission on Accreditation to determine complinace with Medicare Medicaid National Standards include analysis of Patient Safety- record of sentinel events such as falls etc., Detris setting Hospital acute care rehab dept, Dimensions measure Satisfaction, Satisfaction of Patients-monitored throughout hospital stay and officially measured at discharge via surveys, Dimensions Output Financial outcomes, Functional outcome of the patients Focus on patient satisfation Medicare guidelines for patient treatment and documentation, Satisfaction of community at large-Marketing research is conducted to determine needs/expectations, Functional outcome of the patients Focus on patient satisfation Patient satisfaction surveys, Customer satisfaction Achieved by Patient satisfaction surveys provided on the last visit, Benchmarks Outcome measures Functional outcome of the patients, Time spent with the patient, number of patients seen per day and total billable hours measure Average revenue generated per therapist, Dimensions measure Financial Performance, Benchmarks measured by Joint Commission on Accreditation to determine complinace with Medicare Medicaid National Standards, Joint Commission on Accreditation to determine complinace with Medicare Medicaid National Standards include analysis of Documentation-correct abbreviations, proper format evals and re-evals performed timely, pain assessment performed, Financial Performance analyze Ratio of billable units and therapist hours worked (Productivity), Benchmarks Productivity Time spent with the patient, number of patients seen per day and total billable hours, Clinical Performance Outcomes To measure the level of recovery achieved Standardized treatment protocols, Financial outcomes Goal To meausre profitability and cost effectiveness, Patient Outcomes- Clinical Pathways (CVA, TKA, THA, TSA, CABG) data collected to determine # of pts that meet set goals measure Financial Performance, Patient Outcomes- Clinical Pathways (CVA, TKA, THA, TSA, CABG) data collected to determine # of pts that meet set goals measure Human Resources - ensure pt census to staff ratio is adequate